Think of the Social Media Release as an Online Press Kit

The social media news release concept has been in a kind of development stage for several years. During that time, we’ve seen creative ideas and lots of confusion. The main point of contention is the mistaken idea that the social media news release should replace the traditional release. Nothing could be farther from the truth.

What is the Purpose a Social Media News Release?
The social media news release is really an online press kit. It provides your news in ways that assist journalists and bloggers to write stories about your news. It gives people tools to share your audio and video clips, download logos and photos, and immediately find key stats and quotes rather than sorting through prose. Since a sizeable percentage of stakeholders are generally online, they are more likely to get your news there.

How do You Use Both Kinds of Releases?
There is still value in the traditional release. Some trade publications in your industry may still practically print your release unaltered. And it presents your story in a narrative form. Storytelling is good. I’ve also found that when there are lots of internal levels of approval, the final traditional news release serves their purposes, while the social media version is more of an aid to journalists.

There are several places you can go to learn more. One of the best recent ones is an audio presentation delivered by Shel Holtz, ABC, co-host of the For Immediate Release podcast. You can listen to his engaging down-to-earth speech and see his ppt presentation online. It’s a great way to get a crash course on a powerful communication tool.

Resources for Learning about Podcasting

Here is some information about new resources available about podcasting.

Trafcom News Podcast 79: The Podcaster's Toolkit
Donna Papacosta’s latest podcast episode outlines the “podcaster’s toolkit” in less than 20 minutes. Her web site includes links to all the resources she mentions in the podcast.

Podcasting 101: How to connect with targeted, passionate listeners
Shel Holtz will be leading a 90-minute webinar on podcasting on January 27. An earlier webinar he led is what helped me get IDRA’s Classnotes started. I recommend it. There is a fee of $209, and the session is sponsored by Ragan Communications.

I've got Social Media Block

Like a ton of other people who work in offices, I'm blocked from quite a few web sites, many of them social media-related, at work. I do public relations for a large hospital system and I understand security. I get it, we deal with a lot of sensitive information – almost none of which I have access to. I also understand when you have thousands of employees that there is potential for a lot of "lost" time if said employees are playing around on the Internet while at work.

My challenge with not having access is that I monitor media and do media relations for my system and I don't have access to the same information that the reporters do. I also have some employee relations duties and I don't have access to a lot of the sites that might tell me how our folk are feeling. If they post on Facebook, MySpace, or YouTube, I'm out of luck. I can't see what they might have said when I'm at the office. So I look when I'm home after my son's gone to sleep.

Since tracking employee feelings outside the workplace isn't my main function, it's not that big a deal to look while I'm at home. The real problem comes when a reporter asks for something related to a site that is blocked to me. Here's a recap of a recent conversation I had with a reporter:

Reporter: We've found some video on YouTube showing patients being transported by an ambulance service. Can you look at the video and tell me if it's a HIPAA violation?

Me: Um, I don't have access to YouTube and wouldn't comment on another organization; but, I'm happy to direct you to a good resource to help you understand HIPAA.

Reporter: You can't look at YouTube [I'm pretty sure I hear laughter in his voice]?

Me: No, it's a site that is blocked on our system.

Reporter: Wow. So anybody can say anything about your hospital and you won't even know it?

Me: Well, anyone can say anything about our hospital because it's their right to do that. But, no, if I wanted to check from work, I wouldn't know.

Reporter: Hey, if I ever come across anything, I'll let you know!

Me: Gosh. Thanks.

I follow a group of people on Twitter who are so incredibly smart, well informed, and sharing that I'm constantly learning from them via their Tweets. When I first came to this health system, I noticed that Twitter was one of the blocked sites. When I asked our IT guy to see if I could have it added to my "safe" list, he got back to me with this funny answer, "Sherry, Twitter is listed as a 'match making' site, so we can't okay it. I thought you were dating someone?"

Great. So not only was I blocked, the IT guy thinks I'm trying to hook up while at the office. So, now I post to Twitter through text on my personal phone and I read using my company BlackBerry (but can't post through BB because its Java function has been disabled). It's worth it to me to have access to the group I'm following – I learn something almost every day – but it's so convoluted!

If you want another take on the "Blocking" visit Shel Holtz's campaign against corporate blocking. For me, being blocked from sites is a pain but not really a huge hindrance to my work. For a lot of people though, it can be a real strain. Shel's got a great source of information about it on Stop Blocking!

I'm interested to hear your thoughts on blocking. Has blocking been a strain on your professional time? At what point can employees be trusted to not abuse the system by hours of shopping online or chatting with friends?

What do you think?